Delight your customers with the ultimate aftersales platform

Revers.io is the omnichannel product lifecycle management platform that connects all the stakeholders into a single platform.

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1. Immediately after purchase

Streamline returns for your customers and your teams

Enhance your customers' after-sales experience by allowing them to make their returns independently from a portal integrated into your ecosystem.


Transform your employee experience thanks to a platform connected to all players in the after-sales service chain.


Get a 360 view and automations to focus on what really matters: customer satisfaction.

 

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2. During product use

Improve support for defective products

Take advantage of the power of the assignment engine to dynamically send the product to the right recipient: in-house workshop, mobile technician, manufacturer-approved repair center.

Automate RMA requests to your suppliers.

Manage your spare parts orders and stocks.

Digitize the repair experience of your customers.

 

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3. END OF LIFE

Develop your second-life business

  • The after-sales flow is ideal for starting or supplying your second-life activity.
  • Generate unique product sheets and distribute them as soon as the product is received.
  • Dispatch products automatically based on your relisting rules.
  • Manage repackaging and logistics directly in the Revers.io platform

 

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Your omnichannel management platform

Increase your teams’ productivity

Revers.io allows you to centralize all your after-sales activity within the same platform.

 

Advanced features for automating your processes allow you to generate significant productivity gains so you can focus on service quality.

 

100% of our clients have achieved their ROI objectives with Revers.io

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Customer service

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Stores

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Logistics

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Back Office

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Technician

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Data Analyst

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achieve your goals with revers.io

Equip yourself with the best technology
to transform your after-sales service

selfcare

Selfcare portal

Give your customers what they want: the ability to manage their service requests and get instant solutions

Business rules management

Implement your most complex business processes without writing a line of code. Set up automations thanks to our workflow engine and our RPA.

Connected partners

Carriers, logisticians, subcontracted repairers, product and parts suppliers, recovery and recycling players.

Repairs and spare parts

Digitize your customers' experience with appointment scheduling and real-time repair tracking.

 

Give your technicians a new experience to help them in their daily tasks.

Finance

Improve the reliability and optimize your after-sales accounting thanks to the data produced by the platform to invoice your partners, collect your assets and control your purchases.

Dashboarding

Manage your activities thanks to near real-time traceability.

 

Master your data with our dashboard editor or export it to your BI via our APIs.

join Revers.IO

Revers.io labeled Great Place to Work®

Our company makes quality of life at work one of its priorities.

 

We are convinced that this is how we give the best of ourselves, when we develop our product or when we support our customers in their projects.

 

We are growing and want to conquer the world.

 

Want to join us?

 

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Join the best in after-sales service

 

Our team is at your disposal to discuss your project

 

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