1. Immediately after purchase
Omnichannel return management
our customers are our ambassadors
They exceed their goals
“The digitization provided by Revers.io has made it possible to optimize administrative procedures with our suppliers. Revers.io allows us to obtain full traceability on the events of the return chain. The use of this interface translates into time and productivity savings for all of our employees, but also an improvement in the after-sales service experience for our customers.”
Director of after-sales and omnichannel operations
“We particularly appreciated the involvement of the Revers.io teams in the implementation of Revers.io's RMA Manager solution at RDC, which automates the administrative procedures with suppliers in the context of unpacking failure. The solution was implemented and deployed in a few weeks for a return on investment after integration with our IT.”
After-sales Service Manager
"Revers.io has partnering with us in the implementation of a new after-sales service software within the Carrefour hypermarkets. This project is a success for both customers and employees, with an undeniable return on investment."
Omnichannel aftersales project manager
“Revers.io has been working with us for several years in a logic of optimization of our aftersales service and improvement of the customer experience: at the heart of our challenges.”
Quality and aftersales manager
Your omnichannel management platform
Increase your teams’ productivity
Revers.io allows you to centralize all your after-sales activity within the same platform.
Advanced features for automating your processes allow you to generate significant productivity gains so you can focus on service quality.
100% of our clients have achieved their ROI objectives with Revers.io
Return portal with embedded shipping, payment, refund and documents management.
Business Process Management
Manage your business specifities with no code thanks to our business rules and workflows management.
Save time and get full traceability with your carriers, logisticians, repairers, suppliers, buyback partners ...
Repairs and spare partsManage warranties, service plans, quotes, spare part, intervention workflows and assignements.
FinanceManage omnichannel payment, refunds, invoicing and credit note collection for you and your partners.
DashboardingPilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.