Returns management
Repair management
Second life
Logistics
Back Office
Store
Customer service
Data Analyst
Technician
Logistics
Simplify warehouse returns management
The best have chosen Revers.io
-
Scan and go
Scan the transport label or the return slip to access the return case.
-
100% prefilled cases
Orders returned by the carrier are automatically created in a return case to avoid re-entry
-
Compliance Management
View the product expected in return, and its accessories if you have the information, to validate the compliance of the return and avoid unjustified refunds.
our customers are our ambassadors
They exceed their goals
-
“The digitization provided by Revers.io has made it possible to optimize administrative procedures with our suppliers. Revers.io allows us to obtain full traceability on the events of the return chain. The use of this interface translates into time and productivity savings for all of our employees, but also an improvement in the after-sales service experience for our customers.”
Medhi Dahmani
Director of after-sales and omnichannel operations
-
“We particularly appreciated the involvement of the Revers.io teams in the implementation of Revers.io's RMA Manager solution at RDC, which automates the administrative procedures with suppliers in the context of unpacking failure. The solution was implemented and deployed in a few weeks for a return on investment after integration with our IT.”
Frédéric Guého
After-sales Service Manager
-
"Revers.io has partnering with us in the implementation of a new after-sales service software within the Carrefour hypermarkets. This project is a success for both customers and employees, with an undeniable return on investment."
Sébastien Bernard
Omnichannel aftersales project manager
-
“Revers.io has been working with us for several years in a logic of optimization of our aftersales service and improvement of the customer experience: at the heart of our challenges.”
Astier Verhenne
Quality and aftersales manager
Reach your goals with revers.io
Take advantage of
our logistics-dedicated features
Barcode scan
Simply access the return case by scanning the transport label or the return slip.
Conformity
Allow the user to decide whether the return is compliant or not according to the expected.
Management of re-shipments
Generate transport labels directly from the interface with the pre-filled recipient.
Inventory orientation
Automatically route product to the correct stock based on its status.
WMS integration
Integrate products in stock, with location information.
Dashboarding
Manage your activities and the quality of service of your warehouse thanks to our dashboard builder.
Join the best in after-sales service
Our team is at your disposal to discuss your project