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Warranty & RMA

Automate Your Supplier Return Operations

Centralize suppliers, automate RMA requests, and track credit notes end to end. Seamless ERP and accounting integrations eliminate double entry and provide real-time visibility.

Simplify Returns And RMA Processing

Instantly access a network of over 450 integrated partners: manufacturers, wholesalers, distributors, and service centers.

With native RMA automation, Revers.io structures communication, accelerates repair and credit issuance, and eliminates time-consuming manual steps.

Greater reliability for faster resolutions

Built-in automation ensures fast, reliable processing.

Each request follows a standardized yet configurable workflow aligned with your business rules, fully integrated with your internal systems (e-commerce, ERP, CRM).

Invoice in Full Compliance

VAT rates, legal mentions, file formats: manual invoicing gets tricky, especially cross-border.

Revers.io ensures every invoice is compliant with tax regulations and standards such as Factur-X.

Streamline Your Entire Partner Network

Connect instantly to a network of 450+ partners (manufacturers, retailers, logistics providers, repair centers) to automate every step of your after-sales flow.

Revers.io simplifies RMA management, credit tracking, and repair coordination, ensuring smooth and consistent handling at scale.

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Proactively Manage Delays and Partner SLAs

Whether it’s a supplier, repair partner, or carrier, Revers.io automatically monitors SLA deadlines and sends smart reminders in case of delays.

When needed, commercial alternatives are suggested to maintain customer satisfaction and protect your contractual commitments.

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Facilitate Partner Exchanges and Out-Of-Warranty Repairs

Revers.io centralizes exchanges between repair providers, internal teams, and service partners, with real-time data synchronization.

The platform also handles out-of-warranty repairs, with fixed-rate service packages, online quotes, and secure payments; for a seamless and profitable repair process.

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Monitor Your Billing in Real Time

Access a clear dashboard to view invoices by status (issued, paid, pending), manage reminders, and schedule your invoicing runs.

Managers and finance teams can track amounts to bill, export data, and adapt workflows to the volume and structure of each client.

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WHAT OUR CUSTOMERS SAY

-70%
avg return processing Costs
-50%
avg return PROCESSING TIMEs
+600
CONNECTED PARTNERS

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