Skip to Content
REPAIR MANAGEMENT

Optimize the Efficiency of Your Workshops and Field Operations

Repair management involves many steps: diagnostics, quotes, technical interventions, parts tracking, and service reports. Without proper coordination, these workflows can slow operations and affect profitability.

Get Unified Repair Management

Whether repairs are performed in a workshop or at the customer's home, every intervention needs precise coordination. Revers.io centralizes all essential information (intervention history, status updates, documents) and automates administrative tasks, allowing technicians to focus on what they do best: repairing products.

Optimize Your Invoicing

Generating quotes and managing costs often requires switching between multiple tools. Revers.io simplifies quote creation and validation by integrating services, parts, and pricing directly — with seamless payment through Stripe.

Synchronize Your Teams and Partners

Lack of visibility between technicians, customers, and partners can lead to delays and errors. Revers.io updates repair statuses in real time, ensuring full transparency and smoother coordination across all stakeholders.

Optimize Your Interventions and Automate Admin Tasks

Whether managing internal workshops or field repairs, Revers.io structures the entire workflow: planning, quote approval, parts management, service reports, and billing. By reducing the administrative load, your technicians can focus on their expertise — repairs.

Get a demo

Improve Parts Traceability and Availability

With real-time status updates, you get full visibility on each repair. The parts management module helps you identify and source the right components faster, ensuring quicker and more efficient service.

Get a demo

Facilitate Partner Exchanges and Out-Of-Warranty Repairs

Revers.io centralizes exchanges between repair providers, internal teams, and service partners, with real-time data synchronization. The platform also handles out-of-warranty repairs, with fixed-rate service packages, online quotes, and secure payments — for a seamless and profitable repair process.

Get a demo
WHAT OUR CUSTOMERS SAY

-70%
Cost reduction
-50%
PROCESSING TIMES
+450
CONNECTED PARTNERS

FAQs: Repair Management

Can home repair visits be managed through Revers.io?

Revers.io includes a native smart scheduling module designed to efficiently organize home service appointments. It factors in technician skills, service zones, and geographical proximity to optimize routing. Planners have access to dedicated views to monitor and adjust time slots in real time.

Can customers track the status of their repair in real time?

Yes. Customers can track every step of their case via the self-service portal — from product reception and diagnostics to ongoing repair and return (home delivery or pickup point). This transparency builds trust and enhances the customer experience.

How does Revers.io simplify quote management?

The platform automatically generates repair quotes based on predefined criteria (issue type, required parts, warranty conditions, etc.). Customers can validate quotes directly online, speeding up the process and increasing case conversion rates.

Can technicians generate service reports?

Yes. Revers.io allows technicians to fill out structured service reports detailing completed work, used parts, and additional notes. These reports can be shared with the customer or partners to ensure full traceability.

Tailored to your needs: discover our platform at work

Our team is ready to bring your project to life - let’s talk!

Get a demo
Back To Top