Author Blogs

The Role of Returns in e-Commerce
The convenience of being able to return a product easily has revolutionised online shopping with customers now able to shop for a multitude of items which previously would only have been possible in stores.

After-sales and returns: what regulations in Europe?
So, you’ve translated your product catalogue, opened up a new online shop, got to grips with VAT figures, and finally found somebody to deliver your goods: your business is ready to go international. But have you thought about...

6 tips for a good Returns Management
When it comes to shopping online, logistics have a bigger impact on whether or not a customer hits the buy button than you might think. In fact, offering free shipping has been shown to increase orders by 30% on average. But, did...

Revers.io simplifies the after-sales service experience for both merchants and customers
Who are Revers.io? Combining human expertise with cutting-edge technology, our SaaS platform Revers.io is the first plug-and-play returns management solution for retailers.

How can you write a return policy that will increase your sales?
You have optimised your catalogue, improved the management of your orders, met your delivery deadlines... So why spend time now on your return and refund policy?
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